Terms & Conditions
Effective Date: 04-July-2025
Welcome to Packaging Lane. By using our website or placing an order with us, you agree to the following terms and conditions. Please read them carefully.
1. Company Details
Packaging Lane
134 Vintage Park Blvd Ste A
Houston, TX 77070
📞 (281) 544-0030
🌐 https://packaginglane.com
✉️ [email protected]
2. Use of Website
You agree to use our website only for lawful purposes. You must not misuse the website or attempt to gain unauthorised access to any part of it.
3. Orders
All orders are subject to availability and confirmation.
Once an order is confirmed and paid for, it cannot be cancelled or changed without our written agreement.
It is your responsibility to check all details (sizes, designs, quantities) before confirming an order.
We reserve the right to refuse any order at our discretion.
4. Prices and Payments
All prices are quoted in US Dollars (USD) or British Pounds (GBP), depending on your location.
Prices may change without notice due to fluctuations in raw material costs.
Payment must be made in full before production begins, unless agreed otherwise in writing.
5. Delivery
We ship worldwide. Delivery timelines may vary based on location and order size.
We are not responsible for delays caused by courier services, customs, or unforeseen events.
You must provide accurate delivery details. We are not responsible for incorrect or incomplete addresses.
6. Returns and Refunds
As all packaging is custom-made, we do not accept returns unless there is a fault on our part.
If there is a printing or manufacturing error, please contact us within 5 working days of delivery with clear photos.
Refunds or replacements will only be issued after our team reviews and confirms the issue.
7. Intellectual Property
All designs, logos, and content on this website are the property of Packaging Lane or our clients (where applicable). You may not copy or use any part of our content or designs without written permission.
8. Limitation of Liability
We do our best to provide high-quality service and products, but we are not liable for:
Any indirect or incidental damages
Delays caused by third parties
Minor colour differences due to screen settings or printing processes
9. Changes to Terms
We may update these terms and conditions at any time. Please review this page regularly to stay informed of any changes.
10. Contact Us
If you have any questions about these terms, feel free to contact us:
📧 [email protected]
📞 (281) 544-0030